Ffej M.
2 months ago
Great service on bmws, I think better than the dealership. Much more experience than dealership. Grant is sexy too but doesn't want to admit it.
Response from the owner:Thanks much for your wonderful review, come back for more great service!
DC
5 months ago
It was a HUGE RELIEF to find Grant after getting the "lady" treatment from the dealer and multiple other import car repair places in the area (it all still makes me angry six months later). There are reviews mentioning phone communication. He is very straightforward, honest and fair. He gave me a great price to replace my axle, came in under the estimate and treated me really well. He showed me the part that he replaced and explained what was wrong with it. I wish I could give him six stars. I'll be coming to Grant for all of my maintenance and repairs moving forward.
Response from the owner:Thank you DC for your awesome review!
Brotha J.
9 months ago
Grant seems to know everything there is to know about BMW.
Response from the owner:Thank you Brotha J!
Wishnu M.
12 months ago
Grant and his colleagues provided excellent, straightforward and satisfactory service. I get the sense that they really enjoy delivering the best out of your Bavarian vehicle.
Response from the owner:Thank you for your kind review!
Paul M.
1 year ago
I've been taking my cars (X5, 328i, 535i, 330ci) to ABS for more than 10 years. I actually only trust them with my cars now--much better than the dealer. Grant has always been honest and fair, and ABS keeps on top of the latest technologies and service requirements. Grant's recommendations are always aimed at keeping my cars running for the long term, rather than padding profits. I even get my tires from ABS--they have the equipment to properly mount and balance, and the prices are competitive. No need to go anywhere else if you have a BMW.
Response from the owner:Thank you for your wonderful review!
Rachel G.
1 year ago
Grant and his team do such great work on both our Mini Coopers!!
Response from the owner:Thank you for your awesome review! Come back for more great service
Kathleen L.
2 years ago
My lucky day when I discovered ABS! A locally owned business with an owner and team who care about their customers and the excellent work they do. I highly recommend Alexandria Bavarian Service.
Response from the owner:Thank you Kathleen! Come back for more great service.
Justin
2 years ago
I am extremely appreciative of the quality of work, transparency in conversations, and overall effort this team put into my car. They function as a cohesive unit and provide some pretty good comedic relief (when needed) to make bad situations more bearable. I cannot overstate enough their success in troubleshooting my BMW, getting the parts so quickly, and restoring it to an even better state than it previously was. They are not just mechanics, they are magicians. Thank you Grant and ABS!
Anya S.
2 years ago
I’ll be bringing my car back for sure!! After being quoted an insane amount from mini of Alexandria and being told I needed all this work that I didn’t actually need, I brought my car here for the work it actually needed. Grant took the time to figure out what was actually wrong with the car and write up an estimate. When the actual work came out cheaper, he called to let me know, which illustrates how honest this shop is. Truly appreciate the great work they did on my car! Great shop
Van N.
2 years ago
So glad to have Alexandria Bavarian Service recommended to me after two bad experiences at the nearby dealerships of Alexandria BMW and Passport BMW. The first would not answer the phone and the second tried to upsell almost $4,000 worth of work and part replacements that were completely made up. I had just saved my car from Passport BMW and had called Grant a couple of times leaving voicemails. I was close to his shop so drove over to see what he thought of the upsell services and to see if he could get the car aligned for me. He was out chatting with a customer with an old well kept BMW and, after he was done, invited me in. He has a great sense of humor, knows what he is doing, and enjoys his work. Great conversation about what my car actually needed and what he could do. I left the car with him yesterday and he called this morning with it all done exactly as described and at the cost he provided. So glad to find a place to keep our 2015 X3 up and running well - the dealerships in this area are not like the one we used to go to in Durham North Carolina. He gets lots of time wasting and junk calls so has to sort through them all to get back to you. He is worth the wait if you are looking for an honest and very qualified mechanic to keep your baby running well.
Response from the owner:Thank you Van for the great review! Call again for more great service.
Luigi
3 years ago
So glad this place is around. The owner takes a very personal touch and it’s a way more efficient and better experience than the dealer.
Benjamin M.
3 years ago
Accommodating schedule, fair price, great customer service. Highly recommend.
Joshua F.
3 years ago
Straight to the point, great service. Took my vehicle there for oil changes, brake pad changes, maintenance and big repairs. All same day service, except for a motor mount change. Grant is one of kind in his experience and knowledge. If you’re looking for a place to sing pretty to you while they sneakily extort you. Go to the dealer shop. You want someone that cares about your bimmer and will find anything and everything for preventative care. Take your car there. Pro tip: call early or the day before. Leave it early. Know your car, or be humble and ask. Bummed I am moving and losing my shop. All the best.
Sharman J.
3 years ago
Experience and dedication to excellence is the sum total of the service. You can’t do any better than this!
O M.
3 years ago
Grant is a walking encyclopedia of BMW technical knowledge. He’s honest and direct and gets 100% of the work in our house. His team is terrific and do great work. I’ve been going there for almost 20 years. Enough said.